Refund & Cancellation Policy
How quotes, cancellations and refunds work. Effective September 30, 2026.
1. Quote Acceptance
Work begins after your written quote is accepted and any required payment or deposit is received.
2. Cancellation Before Work Begins
Terms for this situation are stated in your accepted quote or service agreement.
3. Cancellation After Work Begins
Terms for this situation are stated in your accepted quote or service agreement.
4. Delivered Estimates
Terms for this situation are stated in your accepted quote or service agreement.
5. Revisions vs. Refunds
Questions, corrections tied to the agreed scope and permitted revisions should be handled as service support. New scope, revised drawings or addenda are not automatically refund issues and may require a change order/fee.
6. Duplicate Payments / Billing Errors
Duplicate or clearly erroneous payments should be corrected promptly after verification.
7. How to Request
Send the project name, invoice/quote reference and reason to info@cestimating.com or call (602) 900-1610.
8. Project Agreement Controls
If an accepted quote, invoice or service agreement contains project-specific cancellation/refund terms, those terms control for that project.
Questions? Contact us at info@cestimating.com or (602) 900-1610.